A chat installed on your website answers your visitors' questions from your own documentation, without ever making things up. As soon as a conversation qualifies a prospect, it is automatically routed to the right salesperson, via WhatsApp, your CRM, or API to your internal tools.
On your website, they ask their question just as they would to an advisor.
The conversation is handled live, message after message.
It answers using your reference file, or clearly says it doesn't know.
Summary + qualified lead, received on WhatsApp or in your CRM via API. Nothing to look up.
Your visitors get an answer at any time, without waiting for your office hours.
Every useful conversation becomes a structured lead, ready to be handled by a salesperson.
WhatsApp, CRM or internal tools via API: the AI fits into your existing way of working.
Postcode, language, type of request: the conversation goes to the most relevant salesperson.
The AI draws its understanding from a defined scope specific to your business: your resources, your vocabulary, your rules. It stays within that perimeter, guesses nothing, and flags what it can't find rather than making up an answer.
Documentation, product sheets, terms and FAQs specific to your business act as the reference for every exchange.
Outside the defined perimeter, the AI clearly tells the visitor rather than improvising an answer.
The full history of every conversation stays available for review, at any time, as a backup.
Here are a few examples, purely for illustration. As soon as a website receives questions that need qualifying, the chat adapts to the context and the tools already in place.
A visitor asks a question about a property through the contact form. No one answers until the next day, and the prospect has already contacted another agency.
The chat answers immediately, qualifies the request (budget, neighbourhood, property type), then forwards the conversation by WhatsApp to the agent for the relevant area.
Technical or pricing questions asked on the website pile up in a generic mailbox. Some go unanswered for several days.
The chat answers from the product documentation and internal price lists. If a question falls outside its known scope, it says so and transfers to the relevant salesperson.
A tradesperson on site can neither answer the phone nor keep an eye on their website. Quote requests get lost across several channels.
The chat qualifies the quote request live on the website, then sends a summary on WhatsApp as soon as the conversation ends.
As soon as a visitor's question needs to become an action (a callback, a prospect record, a quote), Vistalaro adapts to your business, your tools and your vocabulary.
And how to make it more profitable and efficient through a useful application of AI.
